Your Matomo setup has some critical issues. Fix them immediately.
More info below.
Copy or download the info below, in case our support team asks you for this info.
Copy system check
Download system check
| PHP version >= 7.2.5 |
8.1.28
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| PDO extension |
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| PDO\MYSQL extension |
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| MYSQLI extension |
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| Other required extensions |
zlib
json filter hash session |
| Required functions |
debug_backtrace
eval hash gzcompress gzuncompress pack |
| Required PHP configuration (php.ini) |
session.auto_start = 0
max_execution_time = 0 OR = -1 OR >= 30 |
| Directories with write access |
/var/www/vhosts/genesis-display.com/piwik/tmp
/var/www/vhosts/genesis-display.com/piwik/tmp/assets /var/www/vhosts/genesis-display.com/piwik/tmp/cache /var/www/vhosts/genesis-display.com/piwik/tmp/climulti /var/www/vhosts/genesis-display.com/piwik/tmp/latest /var/www/vhosts/genesis-display.com/piwik/tmp/logs /var/www/vhosts/genesis-display.com/piwik/tmp/sessions /var/www/vhosts/genesis-display.com/piwik/tmp/tcpdf /var/www/vhosts/genesis-display.com/piwik/tmp/templates_c |
| Directories with write access for Tag Manager |
/var/www/vhosts/genesis-display.com/piwik/js
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Optional
| Required Private Directories |
https://piwik.genesis-display.com/config/config.ini.php
https://piwik.genesis-display.com/tmp/cache/tracker/matomocache_general.php |
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We found that the above URLs are accessible via the browser, but they should NOT be. Allowing them to be accessed can pose a potential security risk since the contents can provide information about your server and potentially your users. Please restrict access to them. We also found that Matomo's config directory is publicly accessible. While attackers can't read the config now, if your webserver stops executing PHP files for some reason, your MySQL credentials and other information will be available to anyone. Please check your webserver config and deny access to this directory. Read this to learn more. |
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| Recommended Private Directories |
All private directories are inaccessible from the internet.
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| File integrity |
File integrity check failed and reported some errors. You should fix this issue and then refresh this page until it shows no error.Directories were found in your Matomo, but we didn't expect them. |
| 64-bit PHP Binary |
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| Tracker status |
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| Memory limit |
128M
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| Time zone |
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| Open URL |
curl
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| PageSpeed is turned off |
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| GD > 2.x + FreeType (graphics) |
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| Other extensions |
json
libxml dom SimpleXML openssl |
| Other functions |
shell_exec
set_time_limit parse_ini_file glob gzopen md5_file |
| Filesystem |
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| Set up Cron (faster report-loading) |
For optimal performance and a speedy Matomo, it is highly recommended to set up a crontab to automatically archive your reports, and to disable browser triggering in the Matomo settings. Learn more.
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| Set up Cron - Managing processes via CLI |
Ok
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| Database abilities |
UTF8mb4 charset Your database supports utf8mb4 charset, but your database tables have not been converted yet. You can do this by executing the command /var/www/vhosts/genesis-display.com/piwik/console core:convert-to-utf8mb4 or activating the automatic conversion in General Settings.This is required to be able to store 4-byte UTF8 characters. Unless utf8mb4 is available special characters, such as emojis, less common characters of asian languages, various historic scripts or mathematical symbols will be replaced with �. You can read more details about this topic in this FAQ. LOAD DATA INFILE CREATE TEMPORARY TABLES Changing transaction isolation level |
| Max Packet Size |
It is recommended to configure a 'max_allowed_packet' size in your MySQL database of at least 64MB. Configured is currently 16MB.
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| Forced SSL Connection |
We recommend using Matomo over secure SSL connections only. To prevent insecure access over http, add force_ssl = 1 to the General section in your Matomo config/config.ini.php file.
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| Geolocation |
The default location provider determines the country visitors connect from based on their selected language. This is not very accurate, so install and use a geolocation database.
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| Update over HTTPS |
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| Writable JavaScript Tracker ("/matomo.js" & "/piwik.js") |
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Informational results
| Matomo Version |
4.14.1
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| Matomo Update History |
4.2.1,3.14.0,
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| Matomo Install Version |
Unknown - pre 3.8.
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| Latest Available Version |
4.16.1
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| Is Git Deployment |
0
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| PHP_OS |
Linux
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| PHP_BINARY |
/opt/plesk/php/8.1/sbin/php-fpm
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| PHP SAPI |
fpm-fcgi PHP FPM will ignore .htaccess rules for .php files. To ensure that sensitive files cannot be accessed directly it is recommended to exclude certain directories from being handled by PHP FPM. For more information please see the official nginx server configuration |
| Timezone Version |
0.system
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| PHP Timezone |
UTC
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| PHP Time |
1714040069
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| PHP Datetime |
2024-04-25 10:14:29
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| PHP Disabled functions |
opcache_get_status
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| PHP INI max_execution_time |
60
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| PHP INI post_max_size |
8M
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| PHP INI max_input_vars |
2500
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| PHP INI zlib.output_compression |
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| Curl Version |
7.58.0, OpenSSL/1.1.1
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| Suhosin Installed |
0
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| DB Prefix |
piwik_
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| DB Charset |
utf8
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| DB Adapter |
PDO\MYSQL
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| MySQL Version |
10.4.31-MariaDB-1:10.4.31+maria~ubu1804-log
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| Num Tables |
463
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| Browser Segment Archiving Enabled |
1
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| Development Mode Enabled |
0
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| Internet Enabled |
1
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| Multi Server Environment |
0
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| Auto Update Enabled |
1
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| Custom User Path |
0
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| Custom Include Path |
0
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| Release Channel |
latest_stable
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| Plugins Activated |
API, Actions, Annotations, BulkTracking, Contents, CoreAdminHome, CoreConsole, CoreHome, CorePluginsAdmin, CoreUpdater, CoreVisualizations, CoreVue, CustomDimensions, CustomJsTracker, CustomVariables 4.1.2, Dashboard, DevicePlugins, DevicesDetection, Diagnostics, Ecommerce, Events, Feedback, Goals, Heartbeat, ImageGraph, Installation, Intl, IntranetMeasurable, LanguagesManager, Live, Login, Marketplace, MobileMessaging, Monolog, Morpheus, MultiSites, Overlay, PagePerformance, PrivacyManager, ProfessionalServices, Provider 4.0.5, Proxy, Referrers, Resolution, RssWidget, SEO, ScheduledReports, SegmentEditor, SitesManager, TagManager, Tour, Transitions, TwoFactorAuth, UserCountry, UserCountryMap, UserId, UserLanguage, UsersManager, VisitFrequency, VisitTime, VisitorInterest, VisitsSummary, WebsiteMeasurable, Widgetize
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| Plugins Deactivated |
DBStats, ExampleRssWidget 1.0, GeoIp2, Insights, MobileAppMeasurable, PiwikPro 4.14.1, SecurityInfo, UserSettings, VisitorGenerator, Zeitgeist 4.14.1
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| Plugins Invalid |
SecurityInfo, UserSettings, VisitorGenerator
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| Server Info |
nginx/1.24.0 To ensure that sensitive files cannot be accessed directly it is recommended to configure your web server to restrict access to certain directories. For more information please see the official nginx server configuration |
| Had visits in last 1 day |
0
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| Had visits in last 3 days |
0
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| Had visits in last 5 days |
0
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| Archive Time Last Started |
2024-04-07 09:53:15
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| Archive Time Last Finished |
2024-04-07 09:53:15
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| User Agent |
Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
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| Browser Language |
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| Total Invalidation Count |
0
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| In Progress Invalidation Count |
0
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| Scheduled Invalidation Count |
0
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| Earliest invalidation ts_started |
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| Latest invalidation ts_started |
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| Earliest invalidation ts_invalidated |
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| Latest invalidation ts_invalidated |
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| Number of segment invalidations |
0
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| Number of plugin invalidations |
0
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| List of plugins being invalidated |
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| Anonymize Referrer |
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| Do Not Track enabled |
1
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